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The Ring of a Successful Telephonic Interview

 

raditional recruitment trends of conducting face to face interviews have been rendered obsolete by high-powered new age ICE companies. In an era where the Indian software professional’s stock is showing bullish trends, many overseas companies have shown a keen interest to corner a fair share of the market by direct dialing to candidates’ homes. One would have expected the persistent interest displayed by foreign institutional investors (overseas software companies) to send stocks soaring. The stocks (software professionals), however, have not moved in tandem. One reason being attributed for the stocks failure to rally around is that software professionals trained in the conventional methods of face to face interviews are not able to keep pace with the new market technique of telephonic interviews. Many candidates get rejected because they tangle their lines. AssureConsulting.com untangles these lines to enable candidates establish the right link with the interviewer:

The dial-in advantage: In reality, telephonic interviews are less stressful than conventional interviews. Unlike conventional interviews, where appearance and skills are under constant scrutiny, the telephonic interview delinks the two. You are only being tested for your core technical competencies, an area you are already familiar with. The interviewer is not going to startle you by describing the company as a fruit basket and then asking which fruit would you like to be? Moreover, telephonic interviews offer an additional advantage. It allows candidates to keep cryptic notes related to the company close at hand to help you through any tough questions the interviewer may pose. Only ensure that these are well organised so that the recruiter does not hear the rustle of the paper as you are shuffling through your notes.

Hello, call from the US of A: Once you have sent the resume, the interviewer is likely to call you any time. Keep the time zone of the recruiters home country in mind. If the client is based in the US, be prepared for an early morning call. Most interviewers indicate the timing of the telephonic interview. But if the phone rings unexpectedly, do not be caught off hook. Receive the call in a place where you are guaranteed privacy and silence. Background noises such as a whistling pressure cooker or the sound of television will distract you and may even drown the sound of the interviewers’ queries.

Learn tele-etiquette: The telephonic interview can alternately be called an earphonic interview. Your competence and ability is literally judged on the basis of (hear)say. Practice tele-etiquette. Clear diction and appropriate pronunciation are absolutely imperative. A month prior to the interview read aloud to a friend for an hour everyday. Record your voice and play it back to get a fair idea of how you sound. Work on your voice till you are able to speak clearly, slowly and enthusiastically. Avoid Indianisms like yaar, achcha, bhai, na while speaking over the phone. Your interviewer is unlikely to be sensitive to such cultural factors.

Listening skills are equally important. The recruiter’s foreign accent may sound unfamiliar over the phone. Listen to the BBC on the radio, watch American programmes till you become familiar with the accent. If, during the course of the interview, you fail to catch a question, do not hesitate to ask the interviewer to repeat it. Do not interrupt your interviewer while he or she is talking.

Keep answers short but not snappy: Prepare a list of possible questions the interviewer is likely to ask you and think of likely answers. Remember, the medium demands precise answers, Therefore, avoid lengthy explanations. Keep the answers focused and to the point. If the question demands an in-depth answer, you can begin with: A concise answer to your question would be and end with a reminder that this was a summary. If you do not know the answer to a certain question, admit it frankly while emphasising that given the opportunity you will soon be able to study it.

Talk back intelligently: The recruiter is bound to ask you any questions. Do not misunderstand the question and begin asking salary questions. Instead, use this opportunity to gather additional information about the job and the specific responsibilities it entails. This will establish you as a serious and interested candidate for the job.

Do not hang up: Many candidates terminate the conversation rather abruptly. As the conversation is petering, promote your candidacy with a farewell greeting and a final sentence such as: I hope to get a response from you or can I get back to you for further information. Thank the recruiter for taking time. Wait till the recruiter is off the hook before putting down the receiver.

The Final word: AssureConsulting.com hopes these notification will further fuel the already bullish trend in the software professional market. To broaden the software professional’s market base and reach, we request our readers to send their personal experience of telephonic interviews to response@assureconsulting.com.

* The views expressed here are that of the author.
 

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